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Trust & security. What runs, what needs you, and what never will.

Availability

Free to start
Works today
Inquiries from a Covinly form or added by hand, reply deadlines, Needs you, and a record of every step.
Coming next
  • Covinly sends replies
  • AI-drafted replies
To create an account
A verified email and acceptance of the Terms, Privacy Policy and Acceptable Use Policy.
If sign-ups are paused
Request setup instead. Requesting setup does not create an account.
Not yet available
A SOC 2 report or a published subprocessor list.

Controls

On its own

  • Saves each inquiry
  • Starts the reply clock
  • Records each step

Needs you

  • Replies come from your team
  • Replies running late
  • Inquiries with no owner

Never

  • Lets an inquiry change a rule
  • Runs a step you did not turn on
  • Charges before costs are agreed

Data & records

Inquiries
Kept in Covinly’s own records
Access
Scoped to your workspace
Replies
Sent by your team
AI
Off
Run history
Append-only
Deleting a workspace
Removes operational data. Audit and billing evidence are retained.
Examples on this site
Sample data, not customer results
Details
Permissions
Each workflow has fixed allowed actions. Incoming content can affect a decision, but cannot grant new permissions or change values locked at publication.
Approvals
Where a step waits for approval, a decline stops the run; it does not undo earlier steps.
Records
Each run keeps an append-only event log, including the outcome that action was recorded as; nothing is summarized away. Independent checks are stored separately and run against Covinly’s own records.
Weekly summary
States how much work can be confirmed and never rounds that figure up.
Model terms
Model processing requires zero-data-retention and no-training terms, and the system refuses providers not configured as covered. Provider agreements and account settings must also be verified before customer data is used; a configuration check alone does not establish a contract.
Deletion
Removal reaches the stores the deletion process covers; it does not mean every record disappears.
Not offered
Live calling, or building an automation from a prompt.
Disclosure
There is no separate disclosure inbox and no published security.txt yet.

Security questions or reports: access@covinly.com

Set up inquiry handling

Last reviewed against the source code on .